Unmanned Vending as a Side Venture: Tapping into New Retail Opportunities

Recently, a netizen consulted me, inquiring whether it is possible to operate one or two unmanned vending machines as a side business during the spare time of a working professional to generate additional income. My answer was affirmative; operating unmanned vending machines as a side business is feasible as long as there is enough spare time. Here, I will share some specific operational suggestions.

Firstly, the operational potential of unmanned vending machines lies in the choice of location. Suitable locations for setting up unmanned vending machines include various stations (train stations, high-speed rail stations, subway stations, bus stations, airports, outdoor plazas, commercial streets, scenic spots, etc.) and relatively enclosed places with high internal customer density, such as schools, large factories, and industrial parks. When choosing locations, it is important to ensure that the location has a large flow of people or a relatively enclosed internal effective customer group density.

Once the location is determined, the next step is to choose suitable vending machines. From the perspective of a side business, it is recommended to choose comprehensive vending machines with spring-loaded channels, allowing the sale of various snacks and beverages with cost-effectiveness. However, it is essential to select machines from top-tier manufacturers to ensure the reliability of quality, functionality, and after-sales service, avoiding machines from smaller manufacturers to prevent the impact of economic crises.

During the operational testing phase, local sources for fast-moving consumer goods can be found, utilizing local channels such as convenience stores, shops, and supermarkets. In the initial stage, as it is unclear which products are popular, try stocking a variety of products and place several types of items in the vending machine. Observe the sales situation through a trial period. Based on sales data, coordinate and calculate the share of various products to maximize profits.

To better understand customer needs, a suggestion book can be set up on the vending machine to collect customer opinions and suggestions. At the same time, be sure to post a customer service phone number on the machine to address issues such as product jams promptly, ensuring timely resolution and maintaining a good reputation.

Modern unmanned vending machines are all smart and interconnected through mobile or computer backend supervision. Based on backend out-of-stock prompts, regular replenishment can be conducted. Finally, to ensure legal operation, it is recommended to obtain an individual business license and a food business license. This process is relatively simple, similar to the documents required for street-side stores and convenience stores.

In summary, operating unmanned vending machines as a side business requires choosing suitable locations and machines, along with meticulous operation and management. By continuously optimizing product variety and service quality, working professionals can also gain additional income in this new retail entrepreneurial opportunity.